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"Incorrect Username/Password"

PostPosted: 15.03.2016, 02:14
by Dlux2Go
I can't log into my old account even though the username is correct. I've done the password recovery several times along with the password activation and the password emailed to me still results in the "Please check your username and password" when I put it in. Any suggestions? Thanks.

Re: "Incorrect Username/Password"

PostPosted: 16.03.2016, 05:03
by Sunshine33
You may possibly have been banned due to your smurf account.
See if you actually got banned by krunx or not. viewtopic.php?f=38&t=2595

Re: "Incorrect Username/Password"

PostPosted: 16.03.2016, 06:34
by Dlux2Go
It wasn't there...however I hadn't played this game for years, so is it possible that the account was banned because of inactivity? I made this account a couple days ago because I wanted to play the game again

Re: "Incorrect Username/Password"

PostPosted: 16.03.2016, 13:21
by Sunshine33
There is no way the account gets banned caz of inactivity.
It would be good for you to keep using new account for now until the admin notices you here but not sure this problem will be solved instantly caz he is inactive these days.

Re: "Incorrect Username/Password"

PostPosted: 17.03.2016, 14:30
by Seraph07
It would help if you tell us the name of your old account.

Re: "Incorrect Username/Password"

PostPosted: 17.03.2016, 15:25
by Dlux2Go
Sorry, the name is Deluxe2Go

Re: "Incorrect Username/Password"

PostPosted: 28.03.2016, 00:41
by Seraph07
Your account is not banned and there is no way to reset the passwort because there is no working authentication at the registration.
So I cannot help you, sorry.